Broken torsion spring on an aging door
Why it happens here
Most Town Center and Belle Terre homes still have original springs from the 1990s or 2000s. Springs have a finite cycle life, and coastal humidity shortens it. When one breaks, the door becomes dead weight.
Our approach
We replace both springs as a pair, match the wire gauge to the door weight, and check the cables and drums while we are in there. We also note the cycle rating so you know what to expect.