Privacy Policy

Effective Date: January 1, 2026

palmcoast garage door pros has been serving homeowners in Palm Coast, Florida since 2014. When you call us for a garage door repair or request a quote, you share some information with us. This policy explains what we collect, why we collect it, and how we keep it safe. We keep it simple because we want you to feel confident about working with us.

Information We Collect

When you contact us, we collect the details you give us directly. That includes your name, phone number, email address, and the service address where the work will happen. We also note what you tell us about your garage door problem so we can show up prepared.

We collect payment information when you pay for a job. We do not store full card numbers on our systems.

Like most websites, we automatically collect some technical information when you visit. This includes your IP address, browser type, device type, and the pages you view on our site.

How We Use Information

We use your information to schedule your appointment, send a technician to the right address, and follow up on the work we did. We also use it to provide an upfront price and answer your questions.

We may use your contact details to send appointment reminders, service updates, or occasional offers about our garage door services. You can opt out of marketing messages at any time.

We use website data to understand how people find us and to improve our site so it is easier to use.

Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working properly and to remember your preferences. Cookies are small text files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our site may not work as well.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to see how visitors use our website. These tools collect information like pages visited, time on site, and general location. This data is aggregated and does not identify you personally.

We may also use third-party scheduling, payment, or communication tools to run our business. These providers only receive the information needed to perform their service for us.

Data Sharing and Disclosure

We do not sell your personal information. We share it only when necessary to run our business or comply with the law.

We may share your information with trusted service providers who help us with scheduling, payment processing, or website analytics. These providers are required to protect your information and use it only for the services they provide to us.

We may disclose information if required by law, court order, or to protect the safety and rights of our customers, our team, or the public.

Data Retention

We keep your personal information only as long as we need it for the purpose we collected it. Service records and payment history are kept for as long as required for warranty, tax, and legal purposes.

When information is no longer needed, we securely delete or destroy it.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure systems, restricted access for team members, and safe handling of payment data.

No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

User Rights

You have the right to ask us what personal information we hold about you, to request a copy, and to ask us to correct or delete it. You can also ask us to stop sending marketing messages.

To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law.

Children's Privacy

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review this page occasionally to stay informed.

Contact Information